Shahid Munir
About Candidate
With 25 years of distinguished experience in the banking sector, I excel in process optimization, strategic planning, and personalized service delivery, significantly boosting profitability and customer satisfaction. Renowned for my organizational skills, reliability, and ability to manage multiple priorities, I have successfully navigated the dynamic banking landscape, driving success through effective leadership and operational excellence.
Key Skills:
– Banking Operations
– Operations Management
– Business Administration
– Human Resource Management
– Compliance Management
– Regulatory Requirements Understanding
– Strategic Planning
– Team Collaboration
– Mentoring and Training
– Customer Service
Professional Experience:
CEO, Legend Financial Services, Islamabad, Pakistan
– Spearheaded development and launch of financial products and services in an IFC licensed NBFC.
– Ensured strict regulatory compliance and fostered a culture of excellence and integrity.
Country Operations Head, Bank Alfalah, Kabul, Afghanistan
– Streamlined operations of two branches with a deposit base of USD 200M.
– Oversaw operational functions including HR Management and Treasury Operations.
– Achieved the highest CAMEL audit rating from the Central Bank.
Senior Manager Operations, Bank Alfalah, Karachi, Pakistan
– Led operational excellence across branches in Afghanistan, Bangladesh, and Bahrain.
– Facilitated HR processes and collaborated on policy enforcement and compliance.
Area Operations Manager, Bank Alfalah, Rawalpindi, Pakistan
– Managed operational functions across 18 branches, focusing on audit compliance and budget management.
– Played a pivotal role in establishing new branches and ensuring smooth operations.
Audit Manager, Bank Alfalah, Rawalpindi, Pakistan
– Led comprehensive audit initiatives across branches, ensuring regulatory compliance and operational integrity.
– Educated and guided field staff on audit and compliance matters.
Branch Manager / Branch Operations Manager, MCB Bank Limited, Islamabad, Pakistan
– Advanced from Probationary Officer to Branch Manager, demonstrating leadership and operational excellence.
– Led teams to exceed business objectives and enhance service delivery.
Education:
– Master in Human Resources Management
Virtual University of Pakistan, Islamabad, Pakistan
– Bachelor of Commerce
University of The Punjab, Lahore, Pakistan
Languages:
– Urdu: Native
– English: Advanced (C1)
With a profound understanding of business principles, project management, and team leadership, I am committed to driving organizational success and fostering a collaborative work environment. My relentless work ethic and ability to build and maintain relationships with key stakeholders have been instrumental in achieving exceptional results throughout my career.
Location
Education
CGPA 3.64/4.00
Grade B
Work & Experience
As CEO of Legend Financial Services, IFC licensed NBFC, spearheaded the development and launch of financial products and services. My leadership has ensured strict adherence to regulatory requirements, while fostering a culture of excellence and integrity within the organization. Key achievements include Regulatory Compliance, and Organizational Leadership.
• As COH for BAL in Afghanistan having deposit base of USD 200M, streamlined efficient and effective functioning of two conventional branches, overseeing all aspects of day-to-day operations. This role encompassed supervising operational functions, IT, Treasury Operations, Reconciliation, Administration, HR Management, HR Operations and Branch Operations. Maximized bank's success in delivering exceptional service and meeting needs of clients in Afghanistan. • Implemented AML/KYC guidelines from both Bank Alfalah and Central Bank. • Monitoring compliance of Treasury Operations procedures, aligning them with regulatory standards set Bank and Central Bank. • Managing bank operations in strict conformity with regulatory requirements outlined by Central Bank, coordination and negotiation with Head Office, Central Bank, External Auditors, Legal Counsel, Branches, and various other offices / agencies. Achieved highest CAMEL audit rating from Central Bank. Synchronization with Country Manager and Head Office, contributing to strategic decision-making regarding Bank Alfalah operations in Afghanistan. • Functioned as Officiating Country Manager for ten-month period. Achieved performance rating exceeded expectations from management. Influenced significant roles within key committees including Management Committee, ALCO Afghanistan, Human Resource Committee Afghanistan, and Credit Committee Afghanistan, underscoring active participation in critical decision-making processes.
• As Overseas Senior Operations Manager, spearheaded operational excellence across diverse locations in Afghanistan, Bangladesh, and Bahrain. Responsibilities encompassed wide array of crucial tasks, including Operations, Audit, Policy Enforcement, and Human Resource Operations. • In addition to operational oversight, played pivotal role in facilitating Human Resources processes for our overseas branches. This also encompassed conducting interviews for candidates shortlisted from Pakistan. • Collaboration was cornerstone of my approach, as evidenced by my active participation in meetings with various Head Office departments. Facilitated resolution of challenges encountered by our overseas branches, ensuring alignment with organizational objectives. • Furthermore, diligently followed up on issues identified during these meetings, liaising with relevant departments to drive timely resolution. • This engagement extended beyond Head Office, as actively collaborated with Country Operations Heads and Country Heads to address operational challenges specific to each location. • Key aspect of my role comprised of review of audit reports and compliance submissions from overseas branches. I identified and highlighted areas requiring attention, enabling proactive resolution and continuous improvement in our operational processes. Remained involved in preparation and approval of various policies and procedure specifically designed for the overseas operations.
• As Area Operations Manager provided oversight of operational functions across 18 branches, ensuring seamless functionality and adherence to organizational standards. • One of my key responsibilities was managing operational expenses, capital expenditures, staff recruitment, and budgetary matters for area branches. • Audit Compliance was top priority in my role, ensured timely adherence to audit requirements for all area branches and area office. Actively participated in audit exit meetings alongside Area Manager, providing valuable insights and guidance on audit procedures and compliance standards. All branches obtained satisfactory audit ratings. • In line with area expansion strategy played pivotal role in overseeing establishment of new branches, from initial planning to obtain necessary certifications for commencement of operations. • Proactive engagement with Branch Managers and Operations Managers was central to my approach, as worked closely with them to address operational challenges and ensure smooth day-to-day operations.
• As the Audit Manager and Team Leader in the Audit & Inspection Group, spearheaded comprehensive audit initiatives across branches nationwide. This role comprised planning and execution of audit activities. • Leading dedicated team, I provided guidance and supervision throughout audit process, ensuring thoroughness and accuracy in our assessments. Completed all assignment within allowed timelines. Remained involved in audit of corporate and large branches in Islamabad, Rawalpindi, Lahore, and Faisalabad including Islamic Banking Branches. • Integral aspect of my role was education and awareness-building among field staff on audit and compliance matters. • In collaboration with Branch Managers and Area Managers, facilitated constructive discussions to finalize audit reports, ensuring alignment with organizational standards and regulatory requirements.
MCB Bank Limited , Islamabad, Pakistan • Tenure at MCB Bank Limited was distinguished by progressive roles and significant contributions across multiple departments and branches. Starting as Probationary Officer rapidly advanced through positions of increasing responsibility, including Manager Operations and Branch Manager. Highlights of achievements include: • Leadership Progression: Advanced from Probationary Officer to Manager Operations, ultimately becoming Branch Manager, reflecting dedication and leadership capabilities. • Operational Excellence: As Manager Operations, ensured seamless branch operations and exceptional customer service. • Branch Management: As Branch Manager led dedicated team to exceed business objectives, enhance service delivery, and drive branch performance.