Project Manager – Insurance (Gen AI Ops)

Job Description

  • Develop comprehensive project plans, including scope, timelines, budgets, and allocation of resources.
  • Lead project teams, including internal and external partners, ensuring everyone is aligned with project goals and objectives.
  • Identify potential project risks and develop mitigation plans to ensure successful project delivery.
  • Maintain clear and open communication channels with project partners, providing regular updates and reports.
  • Ensure project deliverables meet quality standards and best practices.
  • Monitor project budgets and expenditures, making vital adjustments to stay within budget.
  • Lead project scope and change requests, ensuring they align with project objectives.
  • Champion strong relationships with clients, vendors, and team members to improve collaboration and project success.
  • Maintain project documentation, including project plans, status reports, and meeting minutes.
  • Identify and resolve project issues and obstacles to keep projects on track.

Key Skills/Experience

  • Previous experience of working in the General Insurance .
  • Experience of leading projects in Gen AI operations.
  • Strong understanding of insurance processes, ways of working and value chain.
  • Ability to apply core Project Management disciplines – planning, issue/risk management, chasing down actions, reporting etc.
  • Experience of having worked with strategic outsource providers would be beneficial.
  • Ability to use judgement and consider the application of change disciplines and standard governance framework.
  • Strong business engagement skills and the ability to bring people together to seek out mutually beneficial solutions, and approaches to issues or problem areas.
  • Excellent written and oral communication skill and the ability to manage stakeholder at all levels.
  • Knowledge of Agile, Scrum and Kanban, Jira and confluence and the concept of a PM in an Agile environment,