I have over 24 years of post-MBA experience. Of these, 17 years of invaluable experience has been gained in Retail Banking. Strong in Business Strategy, Planning, Project Management and Execution. Innovation and best practices expert. Responsible for Retail Banking P&L. Delivered over US$ 200 Million P&L, beyond budget. Expert in Visa and Mastercard Cards, Payments, e-wallets, Marketing, Digital, Assets, Liabilities, Bancassurance, Segments and Remittance. Cross-functional expert – business, credit, product, portfolio, acquisition, sales, credit risk, customer lifecycle management, retention, CRM, analytics, campaign management, compliance, legal, customer service, channels, processes and procedures and service delivery
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